流程仍靠 Excel / 人工作業Spreadsheet-heavy operations
資料重複輸入、版本不一致、主管無法即時掌握狀態。Duplicate entry, inconsistent versions, and no real-time management visibility.
企業資訊化 · 流程自動化 · 穩定化營運System Modernization · Automation · Stable Operations
協助企業把營運流程系統化，
讓管理更透明、流程更穩定。
Turn manual operations into
stable, measurable enterprise systems.
我協助正在成長、想要更穩健營運的企業，把 Excel、人工作業、分散資料與難維護系統，轉為可追蹤、可維護、可擴充的 CRM、ERP、WMS、交易平台與內部營運系統。
I help growth-minded companies replace spreadsheets, manual workflows, fragmented data, and fragile legacy systems with traceable, maintainable, and scalable CRM, ERP, WMS, trading, and internal operation platforms.
適合合作的企業Best-fit companies
當公司開始成長，系統就不能只靠人補洞。When a company grows, systems must stop depending on manual fixes.
如果你的團隊正在面對以下情境，這個網站不是只在介紹一份履歷，而是在說明我可以協助你把問題轉為可落地的系統方案。
If your team faces the situations below, this site is not just a résumé; it explains how I can help turn operational problems into implementable system solutions.
系統分散且難串接Fragmented systems
客戶、訂單、倉儲、財務、活動與報表各自為政，營運成本持續增加。Customer, order, warehouse, finance, campaign, and reporting systems do not work as one operating model.
系統常出錯但難追蹤Frequent issues, weak traceability
缺少監控、錯誤追蹤、CI/CD 與標準化維運流程，導致問題反覆發生。Lack of monitoring, error tracing, CI/CD, and governance causes recurring production risk.
我能提供的解法How I can help
從系統建置、流程自動化到維運穩定化。From system implementation to automation and operational reliability.
CRM / ERP / WMS
- 客戶、訂單、倉儲與內部營運系統建置Customer, order, warehouse, and internal operation systems
- 舊系統重構與資料流程梳理Legacy modernization and data-flow redesign
API & Integration
- 電商、金流、報表、第三方服務串接E-commerce, payment, reporting, and third-party integrations
- 跨系統資料同步與一致性控管Cross-system synchronization and consistency control
DevOps & Reliability
- CI/CD, GitLab, Jenkins
- Grafana, Jaeger, Log4net
- 錯誤追蹤、告警與事件治理Error tracking, alerting, and incident governance
可驗證的營運成果Verified operational impact
把技術工作轉換成企業看得懂的營運指標。Technical execution translated into business-readable results.
以下指標依據 2026-05-21 履歷資料中整理的 ticket、registration、deposit / withdrawal reports。
The following metrics are based on ticket, registration, deposit, and withdrawal reports summarized in the 2026-05-21 résumé materials.
99.7%
Issue Count ReductionIssue Count Reduction
2024: 288 → 2026: 1
86.5%
Critical Incident ReductionCritical Incident Reduction
2024: 52 → 2026: 7
3,873
單月有效註冊峰值Peak Monthly Registrations
2024-01
US$60.5M
支援總入金作業Deposit Operations Supported
96,415 deposit transactions
US$15.36M
累積淨入金支援Cumulative Net Deposit
Deposit minus withdrawal
~12h
年度 Production DowntimeAnnual Production Downtime
以可靠性為核心的維運Reliability-focused operation
6
管理工程團隊Engineers Managed
3 Full-stack · 2 Frontend · 1 SEO
13+
企業系統與軟體經驗Years in Enterprise Systems
2011–2026
營運分析Operational analytics
穩定性、成長與營收關鍵流程。Reliability, growth, and revenue-critical workflows.
Issue Ratio ImprovementIssue Ratio Improvement
透過 CI/CD、監控與標準化流程，Issue ratio 從 2024 年 73% 改善至 2026 年 3%。CI/CD, monitoring, and standardized governance improved issue ratio from 73% in 2024 to 3% in 2026.
Effective Registration GrowthEffective Registration Growth
有效註冊從 2021-10 的 62 成長到 2024-01 峰值 3,873，同時維持平台穩定。Effective registrations grew from 62 in 2021-10 to a peak of 3,873 in 2024-01 while platform operations remained stable.
Deposit & Net Deposit SupportDeposit & Net Deposit Support
支援超過 US$60.5M 總入金與 US$15.36M 累積淨入金相關營運流程。Supported over US$60.5M in total deposits and US$15.36M in cumulative net deposits.
管理意義Management interpretation
- 降低反覆生產問題與維運噪音。Reduced recurring production issues and operational noise.
- 把團隊產能從被動救火轉向可治理交付。Shifted engineering bandwidth from firefighting to governed delivery.
- 支援註冊、入金、出金、活動與 Partner workflow 等營收關鍵流程。Supported revenue-critical onboarding, deposit, withdrawal, campaign, and partner workflows.
企業系統案例Enterprise case studies
用「問題 → 做法 → 成果」呈現可落地價值。Showing value through Problem → Approach → Result.
CRM / Trading Platform Operations
問題Problem
系統需支援大量註冊、入金、出金、活動與 Partner 管理流程。The platform needed to support high-volume registration, deposit, withdrawal, campaign, and partner workflows.
做法Approach
導入 GitLab CI/CD、Log4net、Grafana、Jaeger、Trudesk 與標準化事件處理流程。Implemented GitLab CI/CD, Log4net, Grafana, Jaeger, Trudesk, and standardized incident processes.
成果Result
支援 3,873 單月有效註冊峰值、US$60.5M 入金作業，並維持約 12 小時年度 production downtime。Supported 3,873 peak monthly registrations, US$60.5M deposit operations, and approximately 12 hours annual production downtime.
ERP / WMS / Logistics Systems
問題Problem
倉儲、物流、訂單、電商平台與現場人員作業需要整合。Warehouse, logistics, orders, e-commerce channels, and field operations needed integration.
做法Approach
建置 PBSC ERP、Heptarun、Driver Tasker、WMS，並串接 Walmart、BigCommerce、Gmail API、RabbitMQ、Kafka。Built PBSC ERP, Heptarun, Driver Tasker, and WMS with integrations such as Walmart, BigCommerce, Gmail API, RabbitMQ, and Kafka.
成果Result
支援庫存、進出庫、司機任務、即時追蹤、電子簽名與多通路訂單同步。Enabled inventory control, inbound/outbound workflows, driver tasks, real-time tracking, digital signatures, and multi-channel order synchronization.
技術與治理能力Expertise
技術深度加上管理層級的交付治理。Technical depth with management-level delivery governance.
Leadership & GovernanceLeadership & Governance
Agile Delivery, SDLC, Incident Management, Change Management, Release Governance, Stakeholder Communication, Root Cause Analysis
Backend & Enterprise Systems
C#, ASP.NET MVC, ASP.NET Core 8, WinForms, REST APIs, CRM Systems, Trading Platform Operations
Frontend
React, ReactJS, JavaScript, HTML5, CSS3, Ant Design
Database
MySQL, MSSQL, MongoDB, operational reporting, data analysis
DevOps & Observability
GitLab CI/CD, Jenkins, Grafana, Jaeger, Log4net, deployment automation, monitoring workflows
Infrastructure & Automation
RabbitMQ, Kafka, Selenium, Katalon, Mikrotik RouterOS, Active Directory, Power BI
技術棧Technology stack
用成熟工具建立穩定交付流程。Using proven tools to build reliable delivery workflows.
作品集Portfolio
跨企業系統、物流、倉儲、行動與自動化測試的實作經驗。Hands-on work across enterprise systems, logistics, warehouse, mobile, and test automation.
ERP
PBSC ERP System
採購、庫存、訂單與多平台電商整合。Procurement, inventory, orders, and multi-channel e-commerce integration.
Logistics
Heptarun
即時貨櫃追蹤、司機任務與自動請款。Real-time container tracking, driver dispatch, and automated billing.
WMS
Warehouse Management System
React-based WMS，支援庫存、產能與工作流。React-based WMS for inventory, capacity, and workflow management.
Mobile
Driver Tasker
iOS / Android 司機任務與電子簽收 App。iOS / Android driver task and proof-of-delivery apps.
Automation
Auto Testing Project
Katalon / Selenium 網站與行動測試自動化。Katalon / Selenium automation for web and mobile validation.
Network
Mikrotik RouterOS
企業網路、VPN、防火牆與路由管理。Enterprise routing, firewall, VPN, and network management.
下一步Next step
預約一次 30 分鐘系統健檢討論。Book a 30-minute system assessment discussion.
如果你正在評估 CRM、ERP、WMS、流程自動化、舊系統重構、CI/CD 或監控治理，可以先從一次問題盤點開始。
If you are evaluating CRM, ERP, WMS, workflow automation, legacy modernization, CI/CD, or monitoring governance, start with a focused assessment discussion.
