Cost & capacity
Move engineering time from repetitive maintenance and firefighting back to delivery, operational improvement, and revenue support.
Technology Leadership · Business Operations · Reliable Delivery
Turn technology investment into
measurable business outcomes.
I bring 13+ years of enterprise systems experience across code, architecture, infrastructure, team leadership, priorities, and operational risk. I lead cross-functional engineering teams to keep revenue-critical platforms stable while modernizing CRM, trading, and internal operations.
Executive value proposition
Technology leadership is the management of business trade-offs—not a list of tools.
I prioritize through four business lenses: cost, revenue, risk, and delivery speed—giving executives a clear decision frame and engineers a clear reason for the work.
Revenue & growth
Keep revenue-critical registration, deposit, withdrawal, campaign, and partner workflows scalable as the business grows.
Risk & delivery
Use monitoring, change governance, incident management, and clear ownership to reduce disruption and improve delivery predictability.
What I do
I build the workflow into a system and keep that system workable after launch.
CRM / ERP / WMS
- Customer, order, warehouse, and internal operation systems
- Legacy modernization and data-flow redesign
API & Integration
- E-commerce, payment, reporting, and third-party integrations
- Cross-system synchronization and consistency control
DevOps & Reliability
- CI/CD, GitLab, Jenkins
- Grafana, Jaeger, Log4net
- Error tracking, alerting, and incident governance
Operating results
The technology matters, but the operating result matters more.
These figures come from the ticket, registration, deposit, and withdrawal reports included in the 2026-05-21 résumé materials. Metrics without supporting records are excluded.
99.7%
Issue Count Reduction
2024: 288 → 2026: 1
86.5%
Critical Incident Reduction
2024: 52 → 2026: 7
3,873
Peak Monthly Registrations
2024-01
US$60.5M
Deposit Operations Supported
96,415 deposit transactions
US$15.36M
Cumulative Net Deposit
Deposit minus withdrawal
~12h
Annual Production Downtime
Reliability-focused operation
6
Engineers Managed
3 Full-stack · 2 Frontend · 1 SEO
13+
Years in Enterprise Systems
2011–2026
Reading the numbers
Fewer recurring issues gave the team room to support growth.
Issue Ratio Improvement
CI/CD, monitoring, and standardized governance improved issue ratio from 73% in 2024 to 3% in 2026.
Issue Ratio %
Scale: 0 – 802022: 802026: 3
Period data
| Period | Issue Ratio % |
|---|---|
| 2022 | 80 |
| 2023 | 58 |
| 2024 | 73 |
| 2025 | 17 |
| 2026 | 3 |
Critical Count
Scale: 0 – 522022: 72026: 7
Period data
| Period | Critical Count |
|---|---|
| 2022 | 7 |
| 2023 | 33 |
| 2024 | 52 |
| 2025 | 13 |
| 2026 | 7 |
Effective Registration Growth
Effective registrations grew from 62 in 2021-10 to a peak of 3,873 in 2024-01 while platform operations remained stable.
Effective Registrations
Scale: 0 – 3,8732021-10: 622026-04: 704
Period data
| Period | Effective Registrations |
|---|---|
| 2021-10 | 62 |
| 2022-01 | 95 |
| 2022-04 | 165 |
| 2022-07 | 267 |
| 2022-10 | 147 |
| 2023-01 | 276 |
| 2023-04 | 232 |
| 2023-07 | 2,420 |
| 2023-10 | 1,656 |
| 2024-01 | 3,873 |
| 2024-04 | 2,218 |
| 2024-07 | 1,710 |
| 2024-10 | 1,086 |
| 2025-01 | 725 |
| 2025-04 | 785 |
| 2025-07 | 1,002 |
| 2025-10 | 694 |
| 2026-01 | 844 |
| 2026-04 | 704 |
Deposit & Net Deposit Support
Supported over US$60.5M in total deposits and US$15.36M in cumulative net deposits.
Deposit Amount (USD)
Scale: 0 – 20,328,864.422021: 415,287.282026: 5,107,661.37
Period data
| Period | Deposit Amount (USD) |
|---|---|
| 2021 | 415,287.28 |
| 2022 | 6,068,479.0 |
| 2023 | 12,416,975.72 |
| 2024 | 20,328,864.42 |
| 2025 | 16,207,275.54 |
| 2026 | 5,107,661.37 |
Net Deposit (USD)
Scale: 0 – 5,972,739.142021: 236,370.232026: 449,662.68
Period data
| Period | Net Deposit (USD) |
|---|---|
| 2021 | 236,370.23 |
| 2022 | 3,126,505.97 |
| 2023 | 1,567,116.66 |
| 2024 | 5,972,739.14 |
| 2025 | 4,003,412.46 |
| 2026 | 449,662.68 |
What these numbers mean
- Fewer repeat incidents and fewer emergency fixes.
- Engineering time moved back to planned delivery and follow-up improvements.
- Supported revenue-critical onboarding, deposit, withdrawal, campaign, and partner workflows.
Systems I have worked on
The problem, what I changed, and what remained after delivery.
CRM / Trading Platform Operations
Problem
The platform needed to support high-volume registration, deposit, withdrawal, campaign, and partner workflows.
Approach
Implemented GitLab CI/CD, Log4net, Grafana, Jaeger, Trudesk, and standardized incident processes.
Result
Supported 3,873 peak monthly registrations, US$60.5M deposit operations, and approximately 12 hours annual production downtime.
ERP / WMS / Logistics Systems
Problem
Warehouse, logistics, orders, e-commerce channels, and field operations needed integration.
Approach
Built PBSC ERP, Heptarun, Driver Tasker, and WMS with integrations such as Walmart, BigCommerce, Gmail API, RabbitMQ, and Kafka.
Result
Enabled inventory control, inbound/outbound workflows, driver tasks, real-time tracking, digital signatures, and multi-channel order synchronization.
Expertise
I can work in the codebase and lead the team through delivery.
Leadership & Governance
Agile Delivery, SDLC, Incident Management, Change Management, Release Governance, Stakeholder Communication, Root Cause Analysis
Backend & Enterprise Systems
C#, ASP.NET MVC, ASP.NET Core 8, WinForms, REST APIs, CRM Systems, Trading Platform Operations
Frontend
React, ReactJS, JavaScript, HTML5, CSS3, Ant Design
Database
MySQL, MSSQL, MongoDB, operational reporting, data analysis
DevOps & Observability
GitLab CI/CD, Jenkins, Grafana, Jaeger, Log4net, deployment automation, monitoring workflows
Infrastructure & Automation
RabbitMQ, Kafka, Selenium, Katalon, Mikrotik RouterOS, Active Directory, Power BI
Technology stack
Tools follow the problem. I do not replace them just to chase novelty.
Project archive
Systems I have built, maintained, or taken over and brought back under control.
ERP
PBSC ERP System
Procurement, inventory, orders, and multi-channel e-commerce integration.
Logistics
Heptarun
Real-time container tracking, driver dispatch, and automated billing.
WMS
Warehouse Management System
React-based WMS for inventory, capacity, and workflow management.
Mobile
Driver Tasker
iOS / Android driver task and proof-of-delivery apps.
Automation
Auto Testing Project
Katalon / Selenium automation for web and mobile validation.
Network
Mikrotik RouterOS
Enterprise routing, firewall, VPN, and network management.
Contact
Discuss leadership or systems improvement
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